Next Generation Customer Support

Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products

We craft beautiful software to help businesses build & support great products

customer Support


Deliver awesome self service & inbound customer support

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Customer Community


Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • We've been using InstantKB for almost a year now, and it's totally revolutionized our customer service team - thank you!

    Miriam Druyan
    Talk'n'Save - more...
  • You have responded to all of our inquires timely and with accurate information. Thanks for the excellent support. I really like this tool.

    Uyen Ha
    Embarcadero Technologies Inc - more...
  • Your product is great! I DON'T think we will be taking advantage of the money back guarantee. Thanks for an amazing product, looking forward to updates.

    Chad Mahaffey
    Executive Web Management - more...

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Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.


Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.