All In One Customer Support

Help your customers across web, email, social, phone & chat within a single beautiful help desk.

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Our Software


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free Guide

12 tips to help you deliver awesome customer support and keep customers happy


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Latest Release Notes

InstantKB 2018

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InstantForum 2017

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What Our Customers Say

We are passionate about helping you our customer succeed with our software

  • I have 2 installations. One with a lot of customization for my ultimatewindowssecurity.com site. Very happy with responsive customer service.

    Randall Smith
    UWS - more...
  • We migrated our entire www.asp.net forum to InstantForum in an afternoon. Support has been excellent - questions get answered within an hour or so. Highly recommended!

    Greg Reinacker
    NewsGator Technologies - more...
  • I've purchased several scripts in the past, and this is by far the best one I've ever purchased. Installation was a breeze, adding categories and knowledgebase articles is very simple - any of our employees can do it.

    Brian Patterson
    Xtrasource, Inc - more...

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On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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