Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • We believe the InstantKB product more than satisfies our needs. As a software development house, we were faced with either writing or buying a solution. InstantKB was a perfect fit!

    Mark Chickering
    CEO Systems Online, Inc - more...
  • InstantForum stands out due to it's ease of install and rich set of features. I was able to get the software up and running in less than 10 minutes. Company's product support is excellent.

    Raghurama Bhat
    Avaya Inc - more...
  • Having previously made only a casual acquaintance with ASP.NET, I had rapidly gummed-up my installation with reckless customizations. Technical staff was there with same-day (same-hour, actually) response and I still managed to implement an intranet development forum in less than half a day.

    Scott Ehly
    London Bridge Group - more...

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Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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